Terms and Conditions

Below are the terms of use for the website www.vvsoft.am. 

The main office of the company is located at Rūpniecības iela 32B - 4, Rīga, LV-1045.

Privacy

vvsoft.am takes the confidentiality of customer data seriously and assures that personal data will not be published or sold, in strict accordance with data protection laws, except as required by the laws of the Republic of Armenia and parties directly involved in this agreement, e.g., banks.

Viewing and Editing Personal Data

By entering personal data on the website or transmitting it to the company in any way, users give their consent for the company to collect, process, store, delete, and block data, both with and without automated tools. The company's data policy complies with the requirements set forth by Armenian legislation. According to the data protection law, you have the right to view and edit your personal information collected by us. To do so, please contact us or initiate editing from your personal page.

Complaints

For complaints or objections, please send a complaint or statement to the email address provided on the website. If a problem is identified, the organization commits to resolving it within a maximum of 10 working days, otherwise a full or partial refund of the paid amount will be issued.

Emails

If you are a registered customer, you will regularly receive emails from vvsoft.am. You can opt out of receiving these emails using the "Unsubscribe" button found in the received email. vvsoft.am does not send unwanted spam emails.

Payment Policy

Online Payment

Immediately after making an online payment on the website, the buyer receives the purchased product or service by downloading it from the site. If you encounter any issues with online payment, you can contact vvsoft.am via the email address or phone number provided on the website.

Offline Payment

To place an order, you can make a purchase online or initiate a phone call / send us an email request. Your order will be confirmed by phone / email within 48 hours.

Refund of Payment

Online payments are eligible for a refund only if the description provided on the website does not match the downloaded product/service.